Sunday, February 26, 2012

Stealing the Cheese

Mouse Ethan Hunt tries to steal the cheese.  In real life this does not work out well.

Stealing the cheese.  A reader tells me he likes to do this - to look at these promotional gags and figure out a way to run off with the "bait" without setting the trap.  Super-couponers do this all the time, too, setting up websites that tout deals that combined coupons with rebates, with super-bonus-days, to get away with free stuff, or in some cases, free product and cash-back!

Can it be done?  Yes, sometimes.  It is a valid strategy for getting ahead in life?  No.

As I noted in What's the Name of Your Yacht?, the people who engage in couponing and other techniques for skimming money from corporate enterprises, rarely end up well off.  If there was really "free money" in this sort of thing, then someone would be doing it for a living - and have a yacht.  But tellingly, the people who do this are poor, or at best, middle-class, and never seem to get ahead.

Why is this?  Well, for starters, there are just not very many deals like this - where you can combine a coupon with a rebate, and whatever, and come out ahead.  "Limit one per customer" usually means that you can't make more than a few dollars at this.

Yes, once in a while, someone scores big with airline miles, like the pudding guy.  But no one gets free fighter jets or free cars out of these deals.  And those carts of free food?  Mostly stunts - you can't do that on a weekly basis, without securing a steady stream of manufacturer's coupons in advance.

The second problem with this technique is that it is a time-bandit and distracts you from the real financial issues in your life.  And this is by design.  The powers-that-be don't want you to think too long and hard about the fundamentals of the daily financial transactions you are engaging in.  It is a good idea to be in so much debt?  Is using a credit card for every purchase such a swell idea?  Do you really need to be consuming as much as you are?  Are you saving enough?

They don't want you thinking that way.  Because if you do, you might start making financial decisions that make sense - for you.  And you will stop just buying whatever piece of crap they are hawking on the TeeVee all day long.  Bad food,  trendy and poorly-made clothes, trendy electronics, poorly made gas-hog cars, gaudy and overpriced mini-mansions - all crap you don't need, or really want, if you stopped to think about it.

But they don't want you to stop and think.  And to prevent you from thinking, the Carnival is coming to town!  Wheee!   Corporate America puts on a perpetual Circus to distract you from life - loud television and radio advertisements, as well as product-placements in the programs themselves, to sell you on the idea that buying a new car every three years is a societal "norm" and that not saving money and accumulating wealth is OK, too.

And part of this Circus environment is the idea that "smart consumers!" will take advantage of "special deals!" offered by Corporate America in the form of free installation, rebates, coupons, BoGos and the like.  And the more odious the deal, the more it is loaded up with free cheese.

Credit cards offer every sort of cheese, from frequent flyer miles, to cash-back bonuses, to supposed special VIP back-stage passes (for you and a select group of a million other card-holders) if only you will sign on to a 22% interest rate card.  Lots of bait, because the trap is very deadly.  Again, and this is the Reader's Digest version:  If you get caught in this trap, you will have to gnaw a leg off to escape.

Cable and Satellite TeeVee offers "free installation" and free set-top DVR boxes.  Is this expensive?  You bet.  I had HughesNet satellite Internet service at the lake (no cable modem, no DSL) and the cost of "installation" was about $800, for the dish, the satellite modem, and the setup and aiming.  Since they have so few customers, they don't offer "free" installation or free equipment.

So, when a company offers to put four set-top boxes in your house, and run the coax and set up and aim a dish, that is a lot of free cheese.  And that is why they charge $100 a month or more, which over 30 years will run to $80,000 in service fees, with interest.  Huge trap, big cheese.   And the worse part of that trap is the firehose spray of poor normative cues blasting into your living room every night.

Chasing after these cheese deals distracts you from the fundamentals of your financial life.  When someone offers you a free toaster for setting up a savings account, and you start chasing free toasters, you forget about the basics of the transaction.  Is the interest rate on the savings account any good?  Why are you buying your toasters at a bank?

The third - and major - problem with this technique is that eventually, Mouse Ethan Hunt gets caught in the trap.  You can't keep disarming bombs forever, before one goes off in your face.  You may think you are Lucky Mouse - and can go steal the cheese that other mice are too stupid to get.  But all you are doing is walking into a well-baited and well-designed trap.  And traps inevitably catch their prey, over time.

So you get the fancy credit card deal, and "pay off the balance every month".  Everyone says they will do this.   No one gets a 22.5% interest-rate credit card and thinks, "Gee, I think I'll carry a balance at loan-shark rates!"    Everyone thinks they will beat the system, get the free flyer miles or cash-back bonuses, and pay off the balance every month.

About 70% fail at this, at any one given time, according to industry statistics.   Over time, I suspect the failure rate is close to 100%.  Yes, most people in America carry a balance on their credit cards, despite their "best intentions" not to do so.  Shit happens.  People are weak.  Balances don't get paid off - just one month - and it snowballs from there, at 22.5% interest, into a pretty big snowball.

Is that risk worth the free toaster?  Think about it.

Real and astute financial planning requires you balance risks and rewards - the way the major corporations do.  Faux Financial Acumen involves chasing after coupons and rebates.  And in most cases, the people playing the Faux Financial Acumen game end up missing the big picture and end up screwed, big-time, and often fail to even realize it.  They will be sure to mention to you their free toaster and show it off with pride!

If you are going to take a risk, there has to be a commensurate reward.  And in most cases, these "deals" offered to consumers don't pass the risk/reward test.  Is it worth risking bankruptcy to get frequent flyer miles?  It sounds like a silly question, but if you look at the track record of most consumers, you realize that most folks who sign on for these credit card deals eventually get into a credit card debt problem later in life which is made intractable by high interest rates.

And once you get stuck with a high interest rate card, and get behind on the payments, it is very hard to "roll over" that debt into a lower card, as your credit rating is shot.   And moreover, they usually charge a hefty fee of 4% or more do to this.

It is as logical an argument as the folks who took out toxic ARM mortgages and then said, "Well, I'll just refinance if the rates go up!"   But since they couldn't afford the 30-year-fixed rates anyway, they can't afford to refinance, particularly once the house is underwater and their credit rating is shot due to late payments.

So, how do you best balance the risk and rewards in these deals?  The simplest and easiest way is to just walk away from all of them.   Yes, you will be tempted to say, "Well, Bob, maybe one of these deals ain't so bad!"  But chances are, that ain't the case.  And exposing yourself to so much risk and wasting your time trying to comb through them, is just not worth it.

You are better off walking away from all the free cheese and to not look back or think about the one possible good deal you are missing.  Because likely, it wasn't such a big deal.  And you are better off concentrating your energies on being really financially astute, as opposed to the pretend-kind.

Stay out of the Casino, and you are guaranteed to never, ever lose.  You can't just "gamble a little bit" - it never works out well in the end.

Realize that these baited traps are not really "deals" in the first place - just promotional come-ons.  And that is the "deal" right there.  If you want to be astute financially, you have to recognize the difference between real financial acumen and consumerism.  Trying to "spend smart" or spend-your-way-to-wealth is not being a "smart consumer" - it is merely being a consumer.  You are not "saving" by spending, despite what the coupon or Bogo says.

Getting out of that mindset is so important to getting ahead.  Because if you keep looking for financial redemption in the coupons and offers, you will never find it.

13 comments:

Steve P said...

Here are some great no-risk ways of 'stealing the cheese'. I define this theft as taking advantage of a policy that loses a large entity money but leads to very profitable transactions associated with that losing transaction.

1. Drive very carefully. Obey the laws to the letter. Do not get into accidents. Careless drivers are very profitable for governments, insurance companies etc... I believe the system is now designed to expect a 'punishment payment' from everyone. Years ago 'punishment revenue' was not expected and was treated as an 'extra' in a municipal budget.

2. Drive less. Group your errands. Plan your day. Walk to an errand if you can. Ride a bicycle if you can within reason. Driving is very expensive. Biking and walking cost nothing.

3. Stock up on loss leaders if you need them and would otherwise buy them anyway. I saw an amazing deal on the sneakers that I wear (New Balance) from their own website and I bought 6 pairs. Same with a deal on Ronzoni pasta. This is a case of when one has extra money one can take advantage of an opportunity. When you don't have the money you can't do it.

4. Take advantage of quantity discounts for stuff that you need. This goes hand-in-hand with haggling. R.H. Macy put a stop to haggling but now I see successful haggling in some of the most unlikely places. Ask for a lower price or a free gift. You can't lose. You might win. This is another case of when people with extra money feel bold when buying stuff and people short of money feel weak. This is a case of when poor people pay more for cars, TVs, furniture, etc... They are too meek to ask. They actually feel privileged that they salesman will actually talk to them. Sheesh.

5. Buy a 'Sally Stripper' and I mean this is not restricted to cars. This could be the cheap rooms at a resort or cruise. This could be the cheap seats at a Yankee game. Think about it. If you really want to see the game you watch it at home. Your view from the cheap seats is almost the same as from the regular seats. Yo go to a game to see the stadium and experience a game with a crowd of fans. This could be a non-inclusive tour versus an all-inclusive. This could be buying a Mercedes SL550, removing the badges and gluing on SL63.

6. Doing stuff off-hours and off-days. Get away from prime-time.

7. Bring your own! I travel with a sneaky cooler where I can fit 8 cans. Pack it with juice, soda, or beer and you never have to buy from a convenience store. You cannot take it on a plane but it sure saved me quite a bit when I go places.

8. Avoid rule breaking. This means never paying a fee or interest to an entity that you do business with. This entity is usually a bank. You wrote extensively on this.

9. Don't purchase stuff that you don't need but social norms tell you to purchase. This involves lottery, unnecessary over-the-top electronics, excessive cell and land line phones, cable, home alarms, and unnecessary insurance.

etc....

Jessica said...

I'm so glad I use my visa credit card. I've had it for four years now and I use my rewards points for gift cards to Lowes or Home Depot. To date, I've earned $750 worth in gift cards. Never paid one late fee.

Steve P said...

More 'stealing the cheese' ideas....

1. Libraries. You already pay for them. Use them. Reading is great.

2. Public transit. You already subsidize it. Use it if you can.

3. Using public parks. Again, you already pay for them. They are not just for kids and organized sports leagues. Use them.

4. Free performances and concerts. Bring folding lounge chairs and a sneaky cooler. You will be amazed at how many there are.

5. Don't waste anything.

6. Rent, don't own. Forget about housing. How about vehicles and equipment? Do I need to own an F350 or can I own a Civic and rent an F350 once per year when I really need it. I have a U-Haul guy here where you can rent anything for a reasonable charge. Also, many things, not exclusively homes, are rented by their owners to mitigate a past bad decision to buy said thing. Your rent is way less than what it would cost to purchase it. This could be a time-share, vacation home, sports season tickets, etc...

7. Not paying for salvation. Your ethics and behavior, and maybe not even that, not the amount of money you hand over will determine your place in the after-life if there even is one.

8. Grow your own... Do you want a nice hobby? Grow some tomatoes, herbs, and beans if you have room. Join a community garden club if there is one nearby. I do both and the returns are stunning. I meet some very nice people and get some great almost free vegetables.

9. Partake in hobbies that cost almost nothing. Running, rollerblading, basketball, bocce, pickup softball, pickup soccer, hiking, etc... It is stunning how leisure activities when I was young cost almost nothing, now many people spend a ton of money on leisure.

Steve P said...

Another class of 'steal the cheese' activities are those that advise to avoid expected screw ups.....

1. Do not break the law. You do not need a criminal record. You do not need to pay lawyers or fines either. Think before you act.

2. Stay healthy. The medical system fully expects everyone to have 5 health problems and 6 daily prescriptions. Sorry, I don't have any. I just eat normally and stay fit.


Another class of 'steal the cheese' activities is the 'make things last' class. Many, many things are classified here. A subset of this is the 'fix where the norm is to throw out' class. Many more things go here.

Robert Platt Bell said...

The key word, Jessica, is, "YET".

As in "I've never paid one late fee.........YET!"

Life is long. And the credit card companies are counting on you falling off the wagon at least once in the 40-50 years you will have credit cards.

And they will be right.

And suddenly, a $750 gift card (which encouraged $1500 in purchases) doesn't seem like such a great deal, when you spend five years paying off a $10,000 balance, with $5000 in interest.

And yea, it happens. To most people, at least once in their life.

Enjoy the bonus coupons, though! For the time being....

Robert Platt Bell said...

Steve - those are all great ideas, but not really stealing the cheese. A public library is not used as "bait" to get you to buy books - or anything. It is just free stuff.

I am all for free stuff - with no strings attached.

I do thing that giveaways that are tied to financial deals are just dangerous bait trying to entice you to a trap.

Best bet is to walk away from traps. Traps ensnare. The 100% safe way to avoid being snared is not to play.

And millions of people fall into these traps (like credit cards) thinking they will snatch the cheese and run away.

You would think all the dead and dying mice by the trap would be a giveaway...

Steve P said...

I have a broader definition of stealing the cheese. One way is to be an unprofitable customer. Another way is to enjoy something that is subsidized by others. Those others can be mistake-makers or prime-timers.

Sometimes those others can be taxpayers. But now we are getting into 'welfare' which I consider cheese stealing.

Cheese stealing may not be necessarily bait for a trap. I consider it sneaky and uncommon ways to work the system to the max. Is this a time bandit? Yes. The thing is that many people have plenty of time. Like me, they earn a fixed salary. They have plenty of vacation but no money or desire to go somewhere. They do not have to spend a ton of time maintaining their residence. And they are satisfied with what they do. Many people make a hobby trying to 'steal the cheese'.

Robert Platt Bell said...

Those are all great ideas, but for the purposes of this article, I am referring to the BAIT that companies use to entice us mice into DEADLY TRAPS.

Stealing the cheese from these can have consequences, and the best and easiest way to avoid the trap is to stay away.

But free stuff with no risks? Yes, I am all for that. And our local library is a much better option than the local bookstore, if they have what you are looking for.

Sorry, Borders! But then again, mega-chain bookstores were what ran the "little guys" out of business in the past (My Mother ran an independent bookstore).

So I have little sympathy for a mega-corporation going belly up when no one wants to pay $49.95 for poorly put together coffee-table books chock full of typos.

DAK442 said...

I use an American Express Card tied to a hotel chain for all of my day-to-day expenses. It is not a revolving card; you HAVE to pay the balance each month. Mind you, I'm not buying jet skis or $200 Nikes - I'm talking about gas and groceries, my commutation card, doctor co-pays, bills, the three movies a year I attend. And anything else where it's accepted. It's stuff I'd buy anyway, and I am accumulating tons of points. I haven't paid for a hotel room in years, and they almost always upgrade me to a suite. In the event of a total collapse where I have no income I have more than enough cash in reserve to pay the bill.

I don't know if this is cheese-stealing, but we buy all our sundries at one drugstore chain. In return for swiping the little keychain doodad with every purchase, they email me weekly with 10% off coupons and $5 vouchers. Again, it's stuff like soap and razor blades and the perplexing array of feminine hygiene products that keep the rest of the family going, that we need anyway; the price is the same (if not better) than elsewhere, and in return - cheese.

Robert Platt Bell said...

The problem with AMEX is that if you don't pay off that balance, even one month, you find yourself in a lot of trouble - and your credit rating dinged.

No one plans on doing this, but things like accidents and the like, can intervene. Like I said, everyone pays off the balance every month, until the one day that they don't.

And of course, no one takes AMEX, because they charge such high fees. So it is a problematic card to have.

AMEX does not have your back, and seems to have no qualms about screwing its customers. I had a line of credit with them for my business. They cancelled it, which was fine, but neglected to tell me about it until checks started bouncing. I have not dealt with them since.

Credit cards encourage consumption. The swipe of the card is not cognitively recognized as spending. Again, you cannot spend your way to wealth, and getting distracted with these bonus deals and saying, "Gee, I'm a really smart consumer because they threw a few pennies at me!" is sort of missing the big picture.

Use with care, is all I can say. Myself, I just walk away. The few "rewards" we have gotten have not been worth the hassle.

I had a Hilton Honors card until I realized I really don't like staying in Hilton Hotels. The Paris Hilton is as sleazy and unappealing as its namesake. You are better off staying in a real hotel. I recommend the Hotel Parc St. Severin. No discounts or bonus-points, but a real hotel. And 100 Euros a night, a bargain.

Sometimes, free is worth what you pay for it.

As for Frequent Shopper clubs, I stopped going to Walgreens and CVS a long time ago. Why? Because they have no real bargains there, which is why they offer cash-back deals.

And why does it take a half-hour to checkout with three items at Walgreens or CVS?

I found the local grocery store has a cheaper pharmacy (and is more convenient, as I have to go there anyway) and of course, is easier to check out.

I have one keychain that is FULL of these "shopper club" fobs and bar coded deals. Do I get big discounts? I wand the damn things and little appears to happen.

The Walgreens program was a bad joke, frankly. I've moved on.

See:

http://livingstingy.blogspot.com/2010/03/prescription-savings-clubs.html

Stealing the cheese changes your focus from SAVING to SPENDING, and that is by design. They make it sound like you are Saving Money! when you are in fact, spending it.

And people get so caught up in these discounts and coupons and cash-back stuff, they fail to realize they are paying more for their purchases.

Every dollar you get BACK in these deals is a dollar you paid in.

They throw pennies at us, hoping we spend dollars.

DAK442 said...

Amex has been helpful in disputing charges a couple of times. The Missus bought a "semi-precious" stone ring on vacation once (ugh, I know) and the stone fell out almost immediately. The store couldn't care less so we disputed the charge and Amex canceled it outright when THEY couldn't get the guy to make good on it. Meanwhile, we found the stone and paid a jeweler $8 to re-set it.


You just have to be cognizant that you are, indeed, spending money. I rarely waste any, and if I had a catastrophe I could pay my bill off several times over without batting an eye. I am not like my friends at work that buy a new TV every other year and pay it off over three years on Visa.

We've found that CVS charges pretty much the same as the supermarket for toiletries. I think the gift cards and such are bait - they hope that while I'm in there picking up shampoo with my 10% off coupon, I'll buy something stupid that I otherwise might not have. Like their overpriced milk or beer or cheapo gifts. Sorry! No sale.

I occasionally go through the Sunday coupon circulars and am amazed at the crap that is discounted there. It's all prepared garbage like taco mix, canned fruit, candy, Hot Pockets, energy bars and soda. People actually eat this shit? I buy fresh food from local markets and cook it myself. It's cheaper and less poisonous.

Robert Platt Bell said...

I guess the point is, they uses these gimmicks to get us into the store, and once there, we spend.

I just stopped going to CVS and Walgreens, and it is a sad joke how they are duking it out on every street corner across America. I think neither will win.

The grocery stores I think will be the real winners - offering one-stop shopping.

The best deals are the most direct ones - the product with the lowest consistent price.

Distractions like cash-back and rewards can cause us to focus on the ancillary deal and miss the overall picture.

The point I am trying to make is that so many of us crow about the "Big Savings!" we are getting, while, like Casino players, forget about the "Big Spending!" we are doing as well.

If you shop at STORE X and they have these deals, you have to take them. But don't think for a minute that you are being a smart consumer, clever shopper, or lucky mouse. It is just a well-worn and well-honed marketing machine, from start to finish.

Robert Platt Bell said...

One reason I prefer a debit card to a credit card (or AMEX) is that I physically cannot spend money I do not have.

Living on a budget is the hardest thing anyone can do, and credit cards make this very hard, as psychologically, we think, "Well, I'll just spend now and pay it back from next month's budget! With prices like this, I'd be crazy not to get this deal!"

And that is the beginning of a personal credit card crises...