Wednesday, April 2, 2025

Passive Income - Rent vrs. Mortgage


Is it better to be a landlord or a mortgage holder?

There is a lot of talk, mostly inaccurate, about passive income these days. Self-styled internet "influencers" exhort their followers to seek out "passive income" as a way to get ahead in life.  Social activists, on the other end of the spectrum, decry passive income as parasitical losses and argue that landlords shouldn't exist - and everyone should own their own home, which is the "American Dream!"

Both are laughably wrong.

But let me address that last argument to get it out of the way.  The American Dream has never been about home ownership!  The American Dream was the idea that you could succeed on your merits in a society, regardless of your background or social status.  Granted, it is often a laughable farce - the two people touting a "meritocracy" today - Trump and Musk - were born into privilege and wealth in the millions.  They hardly "succeeded" based on merit, but moreso based on background, a huge head start, and lots of chicanery.

But the idea itself has merit, and while a child in the ghetto has little chance of becoming a Billionaire, you can elevate yourself somewhat in society by applying yourself.  My Grandfather, for example, was born poor as his Father had killed himself.  He went to City College, got a law degree, joined a firm representing "City Bank of New York" and became partner, moved from Brooklyn to Larchmont and even became Mayor.  Local boy makes good!

And similarly in my own life, I went from college dropout stoner to millionaire lawyer in about a decade or so, mostly by not being a stoner anymore.  I'm not saying that luck isn't a factor - it is.  I'm not saying that everyone can do it - statistically they can't.  But the American Dream isn't about owning shit, it's about not being locked into the caste you were born in, as was (and is) the case in so many parts of the world today (and what the "meritocracy" mavens want to make permanent in America).

And yes, owning a house is just owning shit.  It is a machine for living (a term coined by Le Corbusier, btw) with lots of expensive parts that break regularly.   I guess when I was a kid, I thought if I owned a car free-and-clear I would be set for life.  Only later did I realize that cars are just appliances and they wear out fairly quickly.  Houses are no different, and they can be expensive maintenance nightmares.   Even just keeping them clean and tidy is a chore, over time.  It is only those who are renting who look on wistfully at the "lucky" homeowner who is up on his roof blowing off pine needles or cleaning gutters.  There are advantages to renting that most tenants don't realize.

Which brings us to the second point - are landlords "parasites" who shouldn't exist?  Well, there are situations where people want to rent for logical reasons (other than not being able to afford to buy).  My next (and last) home, for example, will likely be rented, as I will not have to worry about maintenance and repairs as I become more decrepit.  Young people starting out in a new city and a new job likely would prefer to rent as buying a home involves not only down payments, but transactional fees that can be as much as 5-10% of the purchase price (on both ends).  If you don't plan on living in a house for at least five years, it makes more sense to rent than buy.

And ask the folks who bought at the peak of these real estate bubbles how "lucky" they feel to be a homeowner!  No, no, there are legitimate reasons to rent and legitimate reasons to be a landlord.  It is only in recent years we have seen mega-landlords using software to collude on rental pricing.  That is the problem, not renting in general

But what about passive income?  As recently noted in an article online, it is sort of insulting to tell poor people - who spend 100% of their income on survival needs - to seek out passive income.  To have passive income - in the form of rental income, interest income, dividend income, capital gains, and the like, you need to have money to invest or at the very least, a decent income stream to cover money you borrow.  Yes, my first real estate "investment" was a nothing-down deal, but I couldn't have swung it without a substantial income stream and disposable income.

So, on to today's topic! Finally!

Last month I was a landlord.  This month, I am a mortgage holder - a banker of sorts - as the buyer for our condo asked us to take back a mortgage.  So they gave us about $30,000 and asked us to take back a note for $110,000, payable in monthly installments at 7% amortized over 30 years, at $750 a month.  Their first monthly payment cleared the bank yesterday.

As a landlord, I was responsible for all repairs and maintenance to the inside of the condo, and I had to find and vet tenants and deal with vacancy when they left, as well as rehab the place when it got worn down.  We also had to pay property taxes, insurance, as well as the condo fee and special assessments.  In addition, as remote landlords (a bad idea) we had to pay a management company to manage most of these things.

Probably the best year we had was 2023.  No vacancy, no repairs, no increase in the condo fee, no lease-signing fees by the management company.  According to Quickbooks, we cleared $6403.  Other years, we lost money or made far less.  It isn't easy being a landlord, to be sure!  And if our tenant stopped paying rent, we would have to initiate eviction proceedings, which can take months, cost money and you never get reimbursed for the costs.

Now, as a holder of the mortgage, we stand to make $8941.80 a year in principle and interest payments, which is steady regardless of whether there is a tenant in the property or not.  We don't have to pay for repairs, condo fees, taxes, or insurance.  Just those checks coming in, no hassle.  What's even better is that if the buyer stops paying the mortgage, we can foreclose on the property and take it back.  The costs of foreclosure all come out of the buyer's pocket, in the form of their down payment or even their own wallet.  It is a much nicer deal all the way around.

Mark's Father used to do this in rural Maine.  He would buy distressed properties for cheap - often bank foreclosures - as he knew the mortgage managers at the local banks.  He (and Mark) would fix up the properties and then sell them.  Since most rural Mainers had little money and crappy credit histories, he could take back a mortgage as payment and have a steady income stream in retirement.  Naturally, he vetted his buyers carefully, which in a small town wasn't hard to do as everyone knew your business.  That is, of course, the key - finding a good buyer.

But the point of this posting is that, in terms of passive income, being a landlord is a shitload of work and a shitload of risk, for less reward than other forms of passive income.  You would probably be better off just investing in a mutual fund.  Yes, the depreciation deduction is a nice perk, particularly if you are in the higher income brackets.  But after ten years, well, that's done and now you have a capital gains problem!

And that capital gains problem can be alleviated, in part, by using the installment provision of the tax code - by taking back a mortgage.

Saturday, March 29, 2025

Doctor, My Eyes! (Posterior Vitreous Detachment)


 The human body doesn't come with an owner's manual!

I went to an eye doctor the other day - a retired fellow who was quite active back in the day in developing a lot of the eye tests that are used today to detect eye problems.  I was telling him about my old doctor, "Dr. Dolittle" (no, really) who had an oak-paneled office in the State Tower Building in downtown Syracuse, New York back in the 1970's.  He wore a waistcoat with a pocket watch on a chain, even!  He had these wooden racks of lenses and he would put this contraption on  your head and start stacking lenses until the bridge of your nose hurt.

My new doctor said, "like THIS?" and opened up a drawer containing a wooden case lined with felt with row upon row of lenses.  "Old School!" I cried, "No school like the old school!"  I knew I liked this guy from the get-go.

The reason I went was I recently had an eye infection and also I was seeing zoomies - black streaks (and sometimes white flashes) at the periphery of my vision.  I was also seeing darker than normal "floaties" in my line of sight, as well as a wallpaper of lighter floaties in my vision.  It was concerning and I remember reading something that this could be a sign of a detached retina or something.  Geez, I am really falling apart!

Well, my retina is OK, but I learned about posterior vitreous detachment, which is illustrated in the diagram above.  Simply stated, there is a bag of goo inside your eyeball, that fills up most of the space.  Between ages 40-65 or so, part of this goo bag may partially detach from the retina which may lead to weird things in your vision, temporarily.  It can also be caused, I believe, by physical injuries,  It is not deemed to be harmful per se, but if the zoomies or flashes come back, it may be a sign the retina is detaching.

On the one side, I am glad to hear I am no going blind.  On the other hand, it is like, really God?  This is how life plays out - ending not with a bang, but a whimper?   As we get older, we just gradually fall apart, getting more and more comfortable with the grave.  By the time you are 90, you end up like my neighbor, who told me yesterday that she is ready to die.  And I get that.  It sounds sad, but after nearly a century of living, you get comfortable with the end game and oddly enough, are not scared of it.  Maybe that is why horror movies always use old people as jump-scare props.  We are literally, the walking dead.

What is a real tragedy, I now realize, is when a young person dies - they are not gradually used to the idea and plans and dreams are cut short, and they may leave behind a spouse or children.  So much possibility - left undone.

But old people!  They're ready to check out.

Friday, March 28, 2025

Crazy Conspiracy Theory - New Northwest Passage!

 

Never attribute to malice that which can be explained by incompetence.

People are rightfully scratching their heads as to why Trump is alienating our best allies in Europe and the Americas.  His anti-Canadian rhetoric is rightfully pissing off Canadians, who are puzzled as to why their best friend is now their best frenemy.  Of course, the reality is, America doesn't hate Canada, only Trump hates Canada.  And Trump is doing this on the orders of Vladmir Putin, who wants to divide America from its allies.  Make America Weak Again!

Yes, let's go back to before WW I when our military was tiny and unprepared for war, and our projection onto the world stage was almost nonexistent.  Back then, the sun never set on the British Empire, and well, you know how that worked out.  Maybe all empires are destined to fall, eventually.

Similarly, the noise about taking over Greenland seems stupid as well.  What is the strategic value of Greenland?  There is none.  However, it is a way of attacking our allies in Europe without attacking them directly.  We piss off Denmark while at the same time worrying our other European allies.  What's next?  Do we demand that France hand over Saint Pierre and Miquelon? (I'll bet most of you didn't know these islands even existed - I know I didn't!).

And why threaten Panama?  The canal thing was settled decades ago, and there doesn't seem to be much clamoring on anyone's part to take it back.  Yea, the Chinese had the franchise on the ports - but those were sold to Blackrock recently.  No, no, once again, it is just empty sabre-rattling designed to annoy our Southern neighbors (that and the threats of tariffs) and divide the US from its natural allies.

But maybe there is another explanation?  I heard this crazy theory online and I don't buy it for the reasons stated above.  Putin simply wants America to be weak and isolationist.  There has already been talk of cutting the military budget by 25% (the real "third rail" of America politics - not Social Security!) which would actually cut the overall Federal budget by a significant amount, compared to the penny-ante layoffs going on in various departments.

What is this conspiracy theory?  The New Northwest Passage.  It goes like this: Global warming is inevitable, particularly when right-wing governments across the globe squash environmental initiatives. Sea levels will rise, coastal cities will flood or become walled fortresses like the Netherlands already is.  Palm trees will grow in Canada and the sea ice that blocks the fabled Northwest Passage will be a thing of the past!  Whoever controls Canada and Greenland will control the biggest shipping lane in the world - a direct connection between Russia (our new friend!) and Europe (boo! hiss!).  And just in case, we'll be sure to control the Panama Canal, too!  Waddya gonna do - go around Cape Horn?  They don't call them the roaring forties for nothing!

It is, of course, a ridiculous proposition.  Why would it be advantageous to sail through the Northwest Passage from Asia to Europe, when you could sail through the Suez canal or even around the Cape of Good Hope.  Already today, some shippers are finding it cheaper to avoid canals and use huge ships (that would not fit through Panama or Suez) and just take the long way around.  Whatever the financial advantage of a Northwest Passage would be, it would be far offset by the economic damage caused by tariffs and trade wars.  Why would Trump want to control this passage that would mostly be traffic to Europe?  Vance has already expressed his views on helping European trade.

And speaking of economic damage, if all the sea ice permanently disappeared from the Northwest passage, the damage to our coasts would be staggering.  A substantial portion of the population of the US lives on either coast, and a major rise in sea levels would cause trillions of dollars in losses and forced a hundred million Americans to migrate inland.  And speaking of migration, such flooding would result in a worldwide migration crises.  Yes, the planet is burning up and Trump is diddling with Greenland.  .Priorities!

No, it is just online nonsense.  A more rational explanation is that like a bull in te china shop, Trump just wants to destroy things - on orders from Putin.  By Making America Weak Again, it paves the way for a new Russian or Chinese Century, while America looks inward and disengages from world affairs.

And engaged we are.  We have military bases in nearly every friendly country across the globe - and a few unfriendly ones as well.  Recall that the first gulf war was to rescue our "ally" Kuwait, which was essentially defenseless against Iraqi aggression.  Country after country has relied upon our foreign military bases and promises of protection, in lieu of their own military forces.  And yes, this has been a sore point, particularly with regard to NATO, at least until recently.  Disengagement with the world will mean the world will re-arm itself, which is good news for foreign weapons makers, not so much for Lockheed-Martin.

But the damage has already been done. America has aptly demonstrated that it is a fickle ally.  Even if a Democrat is elected President inn 2028 and the  Democrats take both houses and a majority of the governorship (and obtain a majority in the Supreme Court) it is doubtful our reputation will recover without years or even decades of atonement.  Why would any country rely on our promises when every four years, foreign policy can swing 180 degrees overnight?

In a way it is game over for the American Century or the American Empire.  The country has been looted, both financially and philosophically.  Today, it is every man for themselves, make money or die.  All must labor in service of the almighty shareholder!  Make it big by gambling on Bitcoin!  Only suckers work at "jobs" anymore!   And it is a message a lot of the younger generation has bought into - a younger generation who disturbingly voted for Trump.  Sadly, a lot of younger people are getting their information from bloggers and influencers, who tell them anyone can be the next big star!  All you gotta do is hustle and grind - work three jobs at a time for silicon valley startups!  Deliver food for Uber!  Rent out your spare bedroom on AirBnB!  You'll be the next Andrew Tate in no time!

It is no way to live.  And sadly, members of this next generation (particularly young men) are the most likely to latch on to these stupid conspiracy theories.  It ain't just Grandpa watching Fox News every night!

I used to feel bad at the state of our country and the world which we left to the next generation.  But when I see young people embracing the insanity, and as I slip slowly off the mortal coil, all I can say is, you have a good time, but be sure this is really what you want.

Northwest Passage?  Please! Spare me!

Monday, March 24, 2025

Weird eBay Experience!

You know you are old when you see this on a survey site.

I tried to buy a sink on eBay the other day.  We have a tiny sink in the camper in the corner of the "wet bath."  It is made of plastic, and is about 8" by 12" in size and cracked.

Our sad little plastic sink.

I had replaced the faucet but still it looked like crap. We had a similar sink in the Casita that cracked and I recall finding an oblong corner sink in stainless at the time (online) but never got around to ordering it.  So I searched online for "RV corner sink stainless" and got dozens of listings for this sink below.  I went on eBay and there were literally hundreds of identical listings for the same sink.

Nice sink, but it wouldn't fit in our camper!

Problem is, it is a symmetrical corner sink, and I need an oblong one.  What was weird to me was that eBay was flooded with listings for this sink, and it was all I could find on Google.  Google thinks that once you click on one thing, that is all you ever want.  So you click on one "MAGA" site and that's all you hear forever and ever, amen!  Ditto for the Democrats - I am still getting texts and e-mails, several a day, pleading for money from a candidate running for dogcatcher in South Dakota - who has zero chance of winning, by the way.

But I digress.

I kept searching and searching, setting eBay to load 100 listings at a time and scrolling through hundreds of listings of this stainless steel sink before I found anything different.  I saw this nice sink on eBay made of ceramic and bought it.  It came in two sizes, one 8x14 and another 10x18.  The listing showed them in left-hand and right-hand options, so I selected the smaller size, right-hand option.

Classy sink!

Once again, I find hundreds of listings for this same sink, mostly in the larger size.  Why are there so many listings for the same item?  Are they trying to SPAM the system so you buy their product - by drowning out other listings?  I see this a lot on eBay - a listing for an item with the notation "only two left!" but dozens of listings elsewhere with the same item, similarly notated.

The right-hand model as selected. 

So I ordered it and it arrived by FedEx in three days!  But when I opened the box, my heart sank.  The sink was left-handed, not right-handed as shown in the listing and there was no faucet.  I re-read the listing and it said "includes faucet drain" which I thought meant faucet, but they meant the drain pipe.

The seller had contacted me when I ordered, with a long-winded e-mail addressed to "Dearest" so you know it was from China (well, that and all the stray Chinese characters in the listing).  All the listings for all these sinks are poorly worded and full of stray characters.  The language is often vague ("This is best sink!") and short on details ("See photos!").

So I contacted the seller and asked about the faucet and told them it was reversed.  They replied they didn't sell faucets and the "faucet drain" language was an error.  They also admitted that the smaller size sink was not available in the right-hand configuration and that was also an error in the listing.  They offered me a $14 refund if I would keep the sink.

But of course, I don't need a left-hand sink, I need a right one.  So I told them that, and over the period of a few days (their messages always coming at 11:00 PM EST) the offers of refunds increased to $20, then $28, and so on until they reached $50.  They begged me not to return the item as it would cost them "eBay points" or something.  I filed a return request and told them I would rather return the item for a full refund and they could re-sell it.  They refunded my money and told  me to keep the sink!

I found another sink, right-hand orientation, open box, from a surplus seller, minus all the mounting hardware.  I found the faucet online for $25. So I ordered both.  I left positive feedback for the original seller on eBay as I thought they were very decent to me, even though their listing was poorly done and they sent me the wrong sink.

But here's where it gets weird.

I e-mailed the original seller and told them I was not comfortable keeping the sink and asked if they wanted it back and that I would pay for the postage.  They refused but asked me for my e-mail address (we had been communicating through eBay), which I ignored.  They asked again and again and said they wanted to send me a "free gift" for being such a nice person.  The free gift was a MIG welder worth over $100!  I got very suspicious about this!

Free MIG welder?  What does this have to do with sinks?

Why does he need my e-mail address to mail me a MIG welder anyway?  Why, after giving a full refund of $58 does he want to throw over $100 worth of merchandise at me?  I don't get it, but it sounds too-good-to-be-true and we know how that works.

Perhaps just selling my e-mail address?  Trying to debit my PayPal account? (good luck with that, there is only $14 in it and no credit card or bank linked to it).  Trying to debit Zelle?  I don't know.  Maybe it is legit and the shipper wants an e-mail address?  Sounds implausible.

Years ago, I would have loved to have a MIG welder, but my days of welding things (or wanting to) are far behind me.  It just struck me as weird.

Then eBay sent me a "survey" request about the transaction and I filled it out, noting that the seller was communicating well and offered refunds and gave a full refund.  At the end of the survey were a series of demographic questions, including asking which of five genders I was, and my age....

.....the latter of which stopped me in my tracks.  I am now the "65+" box and there ain't no box after that.  So long as I was in the "50-65" I could kid myself that death was a long way off.  And the "26-49" range?  I will live forever!  But such is not the case.

65+

Boy does that sting!


* * *


Here is the actual conversation with the seller. I cut and pasted this and for some reason the text was rotated 180 degrees (???) So I had to go in and manually edit 30 different formatting commands from "rotate -180" to "rotate 0".   Still the messages are in reverse order - scroll down to the end and read upwards, sort of like Twitter BlueSky.



8:01 PM
That is too generous! But thank you for the kind gesture!
8:00 PM
666666.png
May I know your email? I would like to give you a free set of this product as a gift​‌‍‍‍‌‌‍‌‍‌‍‍‍‌‍‍‍‌‍‌‍‌‌‌‌‍‌‌‌‌‍‌‍‍‌‌‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
7:03 PM
You are very kind. I left positive feedback on ebay. I finally found the right hand sink as an open box item from another seller. I really really like the sink!https://www.ebay.com/itm/296504515293
6:59 PM
No need, I'll give you the sink as a gift. Can you do me a favor? I would like to know your email address​‌‍‍‍‌‌‍‌‍‌‍‍‍‌‍‍‍‍‍‌‌‌‌‍‍‌‍‌‌‍‌‍‌‌‍‌‍‍‍‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
6:00 PM
Mar 23, 2025
Thank you for the full refund! I will gladly send you back the sink and even pay the postage. Let me know what address to send it to! You have been very nice!
2:48 PM
I will refund you $40 and keep the product. Do you think it's okay?​‌‍‍‍‌‌‍‌‍‍‌‍‌‌‌‌‌‌‌‌‍‍‍‍‍‌‍‌‍‌‍‌‌‌‍‍‍‌‌‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
7:57 PM
Mar 19, 2025
0
Here is a picture of the sad little sink I have in my camper. Your sink would have been so much better but it's not the right kind cuz it doesn't have the holes on the right side. I will do a return through eBay.
9:26 AM
OK, This can also be doneWould you be willing to keep him for a refund of half for you? You can sell or use it in the second-hand market, which is a very cost-effective price. We only have one stock of this product, and if it's sold out, we won't sell the sink anymore because the shipping cost is expensive and it's prone to damage during transportation. This is our last sink, and we will refund you $28. Would you like to keep it?​‌‍‍‍‌‌‍‌‍‍‌‍‌‍‌‍‌‌‌‍‍‌‍‌‍‌‍‌‍‍‍‌‍‌‍‌‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
8:27 PM
It is very late here and I have to go to bed. I'll send you a photo tomorrow. I was really looking forward to installing the sink! It makes me very sad that it didn't fit and that the correct model is not available.
8:25 PM
Wouldn't it be cheaper to just ship the unit back to you for a full refund? I appreciate your generous offer but I would still be out $40 and stuck with the sink I can't use. I'll send you a picture of where I want to install it and you'll see why it won't work. It's reversed from the way it should be. The only reason I bought it from you was that you were the only Merchant who offered the right hand model with the faucet hole on the right.
8:24 PM
Do you think it's okay to refund you $20? I'm sorry, I understand that you just wanted to buy the right product. It was my fault. Can you forgive me?​‌‍‍‍‌‌‍‌‍‍‌‍‌‍‌‍‌‌‍‌‌‌‍‍‌‌‍‌‍‍‌‌‍‌‍‍‌‌‌‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌‍‍
8:18 PM
I'm not sure why I should have to pay for an error on your part
8:16 PM
It is a beautiful product, I just want to buy the right one.
8:15 PM
It was an error in our link and graphic display. In reality, we only have the product you received​‌‍‍‍‌‌‍‌‍‍‌‍‌‍‌‍‌‌‍‌‌‍‍‍‌‍‌‌‌‍‌‍‍‌‌‌‌‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
8:13 PM
Why did your listing show that the right hand hole was available? There was even a selection icon for the two different sizes and left and right orientations. I am very confused by this.
8:12 PM
There are no other styles available, our product only has this one. We apologize for the inconvenience​‌‍‍‍‌‌‍‌‍‍‌‍‌‍‌‍‌‌‍‌‍‌‌‍‌‍‌‌‍‌‍‌‍‌‍‍‌‌‍‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
8:11 PM
Do you have the correct sink in stock? With the faucet hole on the right hand side? I still want to buy the sink but I want to buy the right one. Please advise.
8:10 PM
I know, this is our display error. I will immediately go to the factory to rectify this issue​‌‍‍‍‌‌‍‌‍‍‌‍‌‍‌‍‌‌‍‌‍‌‍‌‍‌‍‌‌‌‍‍‌‌‌‍‌‌‌‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
8:10 PM
Dear my friend,Hello, the return label for this product is USD17.94 . We are willing to refund you USD18 and you do not need to return the items. Do you think this is a feasible solution? You can sell it in the second-hand market. It's difficult to do business now, and we don't have any profit left. Your understanding and support will be appreciated, thank you.Of course if you have other ideas, you can discuss with us and we will try our best to meet your requirement.Please do not open return first, because eBay will deduct our points. Thank you for your understanding and support.If you have any questions, please feel free to contact us and we will reply within one working day.Looking forward to your reply.Thank you!​‌‍‍‍‌‌‍‌‍‍‌‍‌‍‌‍‌‌‍‌‍‌‍‍‌‌‌‍‍‍‍‌‌‌‍‍‍‍‍‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
8:09 PM
I mean the faucet hole on the right. I understand you don't sell the faucet.
8:08 PM
Can I just return this and get the one with the correct orientation? I really like the product but it's not going to work if it's reversed
8:06 PM
This model does not include faucets, dear. Our manufacturer does not produce faucets​‌‍‍‍‌‌‍‌‍‍‌‍‌‍‌‍‌‌‍‌‍‍‍‌‌‌‍‌‍‌‍‌‍‌‍‌‍‌‌‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
8:06 PM
Why did the listing ask me to select a left or right orientation? Do you not sell the one in the other orientation? The picture shows it with a faucet on the right. Do you sell one like this?
8:05 PM
Mar 18, 2025
Yes, the graphic designer is not very skilled. I can refund you $14. Would you be willing to keep the product?​‌‍‍‍‌‌‍‌‍‍‌‍‌‍‌‍‌‌‍‍‌‌‌‌‌‌‌‍‌‍‍‌‍‍‍‌‌‌‍‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
8:04 PM
I'm confused. Your listing shows the sink offered in both left and right orientations. Does it not come in both directions?
8:02 PM
Hello, dear buyerSorry for the inconvenience caused. We do not sell faucets, and the orientation of the basin may be a visual issue. We can refund you $10 and you can keep the product. Do you think that's okay?best regardsNICO ​‌‍‍‍‌‌‍‌‍‍‌‍‌‍‌‍‌‌‍‍‌‌‍‍‌‌‌‌‍‌‍‌‍‌‌‍‍‌‍‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
8:01 PM
Mar 18, 2025
listing sink.png
I received the sink today. There are two problems.But first, let me thank you for your kind communication. Also, the shipping by FedEx was very fast! And the packaging was excellent. Heavy cardboard, lots of Styrofoam, and even a little knit bag for the drain pipe which was a big surprise - heavy bronze with a ceramic head. Very, very nice!But, I thought I ordered the "direction right" model with the faucet on the right. I even checked this twice, as when I clicked on "direction right" it showed the faucet on the right. The one you sent has the faucet hole on the left and that won't work in the confined space of my RV.Also, the listing says "with faucet drain" which I thought meant it came with the faucet shown as well as the drain. This seems to be an error in translation. In English, faucet means faucet and I never heard of the term "faucet drain" before.All that being said, I love the sink, it is just in the wrong direction and I need a faucet.1. Can I return this for the correct model with the faucet hole on the RIGHT as shown in the listing picture, attached?2. If it does not come with a faucet, do you sell one, and if so, can you provide me with a link to the listing? I will gladly pay extra for the faucet.3. I suggest you amend the listing to make it clear the faucet is NOT included, to avoid confusion in the future.You have a great product! It seems we have an error in communication, though.Look forward to hearing from you!
11:57 AM
Dear customer,We're thrilled to hear you're looking forward to receiving the sink. Your enthusiasm means a lot to us! We're confident you'll love it. It's been crafted with the utmost care to offer both functionality and an upscale appearance.If you encounter any issues during installation or have any questions, don't hesitate to reach out. We're here to assist you every step of the way. And we'd be absolutely delighted if you could share a picture of the installed sink. It not only helps us see the product in use but also serves as great inspiration for other customers.Thank you again for your order, and we hope you enjoy using our sink for years to come.Best regards,NICO ​‌‍‍‍‌‌‍‌‍‍‍‍‌‍‌‌‌‍‌‍‍‌‍‍‍‍‍‌‌‍‍‌‌‌‌‌‌‌‍‌‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‌
6:48 PM
Mar 12, 2025
Thanks for your e-mail! I look forward to receiving the sink! I will send a picture of it installed if it works out well. It looks very upscale!
11:14 AM